AdminMatthew Buchanan (Admin, Letterboxd)

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  1. 13 votes
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      10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
      AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

      @Adrian We’ll get through the backlog tomorrow. Thanks for your patience!

      AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

      Yes, you can gift by emailing store@letterboxd.com — we’ll provide a link to complete payment.

      AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

      Same for Patron. We can manually process any gift upgrades for you if you email us your PayPal email address and the recipient’s username. Thanks!

    • 3 votes
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        3 comments  ·  General » Website  ·  Flag idea as inappropriate…  ·  Admin →
        AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

        Please confirm what device/OS version you’re using.

      • 0 votes
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          3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

          Pro accounts provide detailed annual and all-time stats along with other privileges such as the ability to filter activity and to clone lists. Patron level adds additional perks including profile and list backdrop images. Unsure what you mean by no tangible benefits. We greatly appreciate the support of everyone who gives it.

        • 6 votes
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            1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

            Please let us know which film so we can add a backdrop for you.

          • 31 votes
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              2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

              We generally prefer original, theatrical posters (or simplifications thereof) over DVD covers, but we are a small team and we don’t review every film entry regularly to check this is the case—sometimes such a file isn’t available. (If it is, we may have chosen a Criterion cover because it was more immediately recognizable for the film.)

              We feel that cleaner versions of posters work better at the small sizes we often exhibit them at. We respect your right to disagree, but we don’t plan to change this approach.

              It’s possible we’ll one day allow Pro members to choose their preferred poster, but that’s not high on our priority list at present.

              AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

              The top-rated poster on TMDb is used prior to a film’s release. Don’t boo, vote!

            • 1 vote
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                3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

                @Anonymous — what’s your username, we’ll check your account.

                AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

                Thanks for reporting, we'll look into this.

              • 473 votes
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                  41 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                  AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

                  @Anonymous The delay in implementing this is entirely a technical one—we cache content on lots of pages so that we can serve them quickly to millions of visitors. Customizing each page to remove content from members you’ve blocked would put considerable extra load on our servers, and worsen the quality of service for all. (We ARE looking at how we can improve this, however.)

                  AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

                  Yes they will still see your content if they look for it. But they will no longer be able to follow you or comment on your content. (They would be able to see your content by signing out of the site anyway, so there’s no difference there.)

                • 16 votes
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                    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                    AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

                    Unfortunately we don’t have sufficient detail from TMDb to be able to accurately determine "director’s surname" in all cases. We’ll continue to think about this one.

                  • 31 votes
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                      3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                      AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

                      It’s still planned, but the same development team is currently working on v1 of our Android app.

                    • 3 votes
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                        2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                        We’re in the process of making where we show the various sorting options more consistent. You can already sort in a number of screens by avg rating.

                        (And you can sort a list using this rating too, so not sure what you’re asking for here!)

                        AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

                        @Brendan Popularity is a sort order based on the amount of activity for a film. The more activity (no matter what the rating) the higher the popularity. It’s a "trending" metric.

                        We do also offer a sort order for lists of films that is based on the film’s average rating. This is generally "Average Rating" in the sort options on the page. We’ll soon be ading Your Rating/Your Friend’s Rating as options too (where this makes sense).

                        More complex combinations is probably something someone can do with our API, but not a focus for us right now.

                      • 1,417 votes
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                          37 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                          AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

                          @Aaron We’ve had a statistician give us some guidance, now it’s just a matter of prioritizing the development work. We’re a small team, and our top priority is the Android app right now. It’s high on the list though.

                        • 31 votes
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                            5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                            AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

                            We already support non-US Amazon and iTunes, as we generate those ourselves through public APIs. For other services, we rely on GoWatchIt for availability data, and they only have this for the US at this time. When they expand, we will too.

                          • 2 votes
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                              under review  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

                              Thanks for the suggestion. We’ll have a think about how we can add this.

                            • 0 votes
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                                3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

                                Please let us know particular films. We sometimes aren't alerted to changes at TMDb, but we can manually update if we know the IDs.

                              • 5 votes
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                                  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                  AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

                                  Could you please provide more explanation as to how you’d like to compare your seen films. You can already sort them by rating (yours or the community’s).

                                • 5 votes
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                                    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                    AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

                                    Note that a lot of these lists already exist on the site, added and updated by our members.

                                  • 6 votes
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                                      under review  ·  3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                      AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

                                      We agree with that point, but there’s also no need to pull in your entire history right from the outset. You can begin using Letterboxd, get comfortable with it, then upgrade and import later to complete your account if you wish. We figure if you like us enough to want to import, that’s worth the small fee to be Pro.

                                    • 3 votes
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                                        2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                                        It looks like something is blocking our CSS files. This may be happening at your provider, or due to a content blocking plugin in your browser. Please eliminate any content blockers and retry.

                                        AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

                                        It’s served from the domain ltrbxd.com — perhaps check with your provider whether this is getting blocked for any reason?

                                      • 245 votes
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                                          62 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                                          Let’s do this: can someone in this thread compile a list of “important/historically significant” adult films that should be on LB. Then we can see about adding an exceptions list to our importer that uses this list.

                                          AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

                                          @Nick Sorry, it’s been reclassified as Adult by another TMDb moderator, so got removed again. We don't have the resources to look into it further, I’d suggest approaching someone in their forums if it’s definitely miscategorized.

                                          AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

                                          @Nick Fixed. http://boxd.it/Ce

                                          Progress on this may take some time, we have some other priorities to hit first.

                                          AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

                                          I’m happy to collate them from comments here, or for you to link to a Google doc or similar where you can collaborate. Please ping me via these comments when you’ve got an initial list together…

                                          AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

                                          Let’s do this: can someone in this thread compile a list of “important/historically significant” adult films that should be on LB. Then we can see about adding an exceptions list to our importer that uses this list.

                                          AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

                                          Cult films with adult elements should not be marked as Adult on TMDb, as far as we aware. This flag is meant for straight pornographic material.

                                          It’s possible we can override the Adult flag in certain cases where films are of historical significance but where TMDb insists they are Adult. I do not have a timeframe for this work, however.

                                        • 337 votes
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                                            under review  ·  25 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                            AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

                                            @Andy Kemp We rely on TMDb.org for all our credits, including cinematographers. If they’ve been added by the users of that site (or you!) then you can switch to the Crew tab on one of their films and click to see everything else they’ve worked on. We know this data isn't complete, but every little bit helps!

                                            AdminMatthew Buchanan (Admin, Letterboxd) commented  · 

                                            Yes, we plan to add some sorting options to the actor/director/studio pages, which could include user rating.

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