AdminMatthew Buchanan (CEO / Founder, Letterboxd)

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  1. 1 vote
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Robb, right at the bottom of the confirmation screen before you complete the Import, you should see a checkbox marked “Import Ratings”. Uncheck this to prevent the ratings from being imported.

    Update: it appears we don’t offer this for List Imports, only Diary imports. In which case which we fix that, the quickest way around this will be to open your list in a CSV editor like Excel and remove the Ratings column completely, then try reimporting.

    AdminMatthew Buchanan (CEO / Founder, Letterboxd) commented  · 

    Are you adding to your account at letterboxd.com/import/ or to a list or Watchlist?

  2. 4 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMatthew Buchanan (CEO / Founder, Letterboxd) commented  · 

    We hit a snag on the first attempt to roll a Medium style control into the editing fields, but will be getting back to it soon!

  3. -_-

    1 vote
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMatthew Buchanan (CEO / Founder, Letterboxd) commented  · 

    Glad to hear you found the issue. If it’s a simple one, please post it here and we’ll add to the documentation.

  4. 157 votes
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    planned  ·  21 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMatthew Buchanan (CEO / Founder, Letterboxd) commented  · 

    @Todd Once you’re in a decade, you can click the year to filter just by that year, and sort by release date: http://letterboxd.com/films/year/2013/by/release-earliest/

  5. 9 votes
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    under review  ·  7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMatthew Buchanan (CEO / Founder, Letterboxd) commented  · 

    There is a sliding scale applied, the newer the review, the more its activity counts towards getting it onto this list. Are you finding they don't turn over fast enough for your liking?

    AdminMatthew Buchanan (CEO / Founder, Letterboxd) commented  · 

    Hi Greg, popularity is a metric based on several things, including rating, number of people who’ve watched, logged and liked a film and also how many watchlists it’s in.

    Highest rated is coming, but it needs to be correctly weighted to prevent films with a handful of five-star ratings from skewing the result, so it’s not as straightforward as the other sort order options.

  6. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMatthew Buchanan (CEO / Founder, Letterboxd) commented  · 

    Hi Ted, have you perhaps bookmarked http://letterboxd.com/welcome/ as your start page? This is meant to be a one-off Welcome page for new accounts. Once you've viewed this, you should bookmark http://letterboxd.com as your homepage, as this shows new activity and reviews from those you follow…

  7. 6 votes
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMatthew Buchanan (CEO / Founder, Letterboxd) commented  · 

    We’ll put some time aside for this in the next couple of weeks.

  8. 22 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMatthew Buchanan (CEO / Founder, Letterboxd) commented  · 

    TMDb doesn’t offer a gender field for actor records, so we can’t automatically compute this based on that, sadly!

  9. 1 vote
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    under review  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMatthew Buchanan (CEO / Founder, Letterboxd) commented  · 

    Are these reviews older than two weeks? We don't show activity in the feed if the watched date is more than a fortnight ago.

  10. 1 vote
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMatthew Buchanan (CEO / Founder, Letterboxd) commented  · 

    Please supply further details of device, OS and version to enable us to investigate this.

  11. 3 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMatthew Buchanan (CEO / Founder, Letterboxd) commented  · 

    Might be a Chrome bug in that case!

  12. 25 votes
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    5 comments  ·  General » Website  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMatthew Buchanan (CEO / Founder, Letterboxd) commented  · 

    @Samuel: some people are legitimately able to see films ahead of even these dates, as rought cuts or special screenings, etc. We are considering a 3- or 6-month window prior to these dates as a possibility. Feel free to report nonsense reviews on unreleased films.

  13. 12 votes
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    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMatthew Buchanan (CEO / Founder, Letterboxd) commented  · 

    It’s all done, but awaiting approval by FB before we can go live, and no word as yet. We’ll let you know as soon as we have the all clear!

  14. 1 vote
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, this was a bug we thought was remedied, we’ll get it fixed asap! Should only be one entry.

    (Edit: It appears to only exhibit itself in your view of your activity, if someone follows you, they only see one entry.)

    AdminMatthew Buchanan (CEO / Founder, Letterboxd) commented  · 

    It might also be showing incorrectly on your profile page, but your followers are not seeing this. The bug is caused by filters not being correctly applied in some views of activity.

  15. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMatthew Buchanan (CEO / Founder, Letterboxd) commented  · 

    The total is shown if you hover over the Ratings tab, but good suggestion to show the total as we do in the Diary, that’s an oversight.

  16. 7 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMatthew Buchanan (CEO / Founder, Letterboxd) commented  · 

    We do this on the auto-complete field near the top of the Films page. That’s a better control to use if you want instant results, until we have that everywhere.

  17. 0 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMatthew Buchanan (CEO / Founder, Letterboxd) commented  · 

    This gives us the ability to add more options in future, such as to only show films you have or haven't seen. We couldn't do that with the previous Boolean switch.

  18. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMatthew Buchanan (CEO / Founder, Letterboxd) commented  · 

    Simply visit the relevant formatted URL for the film in question in any web browser, which forces an import if the film has never been imported before.

  19. 1 vote
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMatthew Buchanan (CEO / Founder, Letterboxd) commented  · 

    Right, my misunderstanding. We have some good changes planned to make the browsing of films by year/genre/etc much more obvious, yes.

  20. 27 votes
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    14 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks Rob, really value this feedback. The key reason for choosing TMDb over IMDb was cost. The former is free, the latter charges a five-figure sum annually for use of its data by other apps. We haven’t ruled out switching, but as a bootstrapped project it wasn’t something we could take on from the outset.

    As an aside, in the short term we plan to add a mechanism to allow instant import from TMDb by entering the ID of a new film. Until that happens feel free to drop a line to hello@letterboxd.com with any TMDb IDs you’d like imported and we’ll do them straight away. Not a perfect solution but hopefully might remove a little of the pain for you.

    AdminMatthew Buchanan (CEO / Founder, Letterboxd) commented  · 

    That’s a good insight Antonomasia. Please re-report any dupes that still remain, we’re getting better at resolving these.

    AdminMatthew Buchanan (CEO / Founder, Letterboxd) commented  · 

    @ManInBlack I believe this is a deficiency in the v2.1 API that we use, we can only get back the US release date. When the v3 API launches and we switch to using that, we hopefully will be able to solve the issue.

    AdminMatthew Buchanan (CEO / Founder, Letterboxd) commented  · 

    @Ivo We've run into that issue too, and the solution is documented here:

    http://help.themoviedb.org/discussions/suggestions/280-incorrect-duplicate-imdb-id-error

    It seems that TMDb sometimes stores multiple IMDb IDs for a film, even though it only shows the latest one added. If you remove / save / replace / save the IMDb ID on the offending film, this clears out any old ones that are causing clashes, allowing you to use the ID on the film you’re trying to add.

    It doesn't solve the wider issue, but at least that will allow you to add films without seeing errors.

    Oh, we hope so too!

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